FREQUENTLY ASKED QUESTIONS (FAQ)
What are our business hours?
Office hours are Monday-Friday from 8:00am-5:00pm. We are closed most federal holidays. Hours & Contact Information
How do 100% online correspondence courses work?
Self-paced, built-in proctor, download PDF, study offline, take chapter quizzes and final exams online via built-in proctor tool, so no travel or additional expense! Access courses from any desktop, laptop, or tablet. Each chapter begins with Learning Objectives and Preview Questions. Exam topics are emphasized throughout the course. Download your course completion certificate upon passing final exam with grade of 70% or higher. Text books available for purchase.
How long does it take to receive my books?
Courses include a PDF/E-Book that may be downloaded immediately, there is no wait. You may purchase hard copies at an additional cost. Purchased Books are shipped EVERY MONDAY and are shipped via US Postal mail. Please allow 5-7 business days for delivery.
If I signup the day before my renewal is due, is this enough time to complete the course?
We do not recommend this. TREC rules state that CE credits must be posted to your TREC account prior to paying your renewal fees to avoid being charged the $200 deferral fee. We recommend submitting your certificates at least 10 days before renewing your license. You may pay your Renewal Fees after all required credit hours have been uploaded to TREC.